Privacy Policy
This Privacy Policy applies to WH SISU PTY LTD ("we", "us" or "WH SISU") and explains how we collect and use personal information when providing renovation and timber flooring services.
1. Information we may collect
When you contact us or engage our services, we may collect:
- Contact details (name, phone number, email address);
- Address details (site address and related information);
- Project information (property type, approximate area, existing conditions, scope requests);
- Additional information you provide (photos, plans or notes relevant to the project).
2. How we use your information
We use personal information to:
- Communicate about your project, provide advice and prepare quotes;
- Arrange onsite inspections, scheduling and project delivery;
- Confirm variations, questions or after-service support where needed;
- Improve our services through internal review (where appropriate and lawful).
3. Storage and security
We keep project-related information for as long as reasonably necessary and take appropriate steps to reduce the risk of unauthorised access, use or disclosure.
4. Sharing and disclosure
We may share limited necessary information in the following circumstances:
- With suppliers or service partners involved in delivering your project, only to the extent required;
- Where required by law or by authorised government bodies;
- Where you have provided consent.
We do not sell your personal information to third parties.
5. Your choices
You can contact us to request:
- Confirmation of whether we hold certain personal information about you; and
- Correction of information where appropriate and lawful.
6. Contact
If you have questions about this Privacy Policy, contact WH SISU PTY LTD:
Address: 20/20 Duerdin Street, Notting Hill VIC 3168
Phone:
Email: support@whsisu.com.au
7. Updates
We may update this Privacy Policy from time to time. Updates will be published on this page and take effect from the date of publication.